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PULSEWARE CANADA TECHNOLOGY

ABOUT US

Leading quality assessment company for large enterprise electronic services

Large enterprises are investing a lot in technology, PulseWare will help them to be sure about the Quality and Functionality of their enterprise technology through a third party and independent eye which can monitor the performances according to stakeholders policy.

OUR SERVICES

1st layer- Quality analysis of the enterprise technical infrastructure:

  • Provide qualitative and quantitative indices including availability, perceived availability, mean-time-to-repair (MTTR), mean time between failure (MTBF), response time, etc. Based on ITIL and Six-Sigma standards.

2nd layer- Business statues analysis:

  • Financial aspects such as cost, profit, missed opportunities, penalties, tax, insurance.

3rd layer- Organization network analysis:

  • Comparison of analysis of branches, projects, states based on business, QoS, geographic location, etc.

4th layer- Customers analysis:

  • QoS expectations, requirements, satisfaction, incentives plans, risk, fraud, behavior analysis.

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Switch Miner Software (SATURN)

The Switch Miner Software is designed and developed to:

Observe quantity and quality status of E-payment and banking switch transactions. Construct the business pattern of electronic transactions. Observe the quality indicators based on ITIL standards such as availability, missed transactions, failures, channel status, etc.

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Core Miner Software (SUN)

The Core Miner Software is designed and developed to:

Observe different business models in the context of the core banking system. Review the bank’s core transactions and observe different business effects on the overall model of the bank’s core business. A better understanding of the system’s state through classifying transactions. Plan for improving the bank’s performance in techniques and business according to the statistical pattern of the bank’s core transactions.

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ATM Monitoring & Analyzing Software (URANUS)

The ATM Monitoring & Analyzing Software is designed and developed to:

Enhance the quality of ATM network services. Provide statistics reports, quality measurement, and reward/penalty rate computation. Enable online monitoring of the ATMs.

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POS Monitoring & Analyzing Software (PLUTO)

The POS Monitoring & Analyzing Software is designed and developed to:

Evaluate the POS network from the bank and payment company viewpoints. Analyze transaction data, ACH or other settlement files, and environmental information of the banks and payment companies. Represent the number of transactions, customer behavior, and PM/EM processes for POS.